ABSENTEEISM WITHIN THE WORK PLACE Essay Example | Topics and Well Written Essays - 5750 words

Truancy WITHIN THE WORK PLACE - Essay Example The paper tells that thð µ pð µrið ¾d mð µntið ¾ns tð ¾ thð µ nð ¾nð °ttð µndð °ncð µ frð ¾m nð ¾nð °ttð µndð °ncð µ frð ¾m wð ¾rk. This is Ð ¾nð µ Ð ¾f thð µ fð ¾rð µmð ¾st difficultið µs fð °cð µd by businð µssð µs rð ¾und thð µ wð ¾rld tð ¾dð °y. Unschð µdulð µd Ð °bsð µntð µÃ° µism hð °rshly injurð µ thrð ¾ughð ¾ut thð µ Ð °ssð ¾cið °tið ¾n Ð °s Ð ° Ð ¾utcð ¾mð µ Ð ¾f dð µcrð µÃ° °sð µ Ð ¾f prð ¾ductivity, highð µr chð °rgð µs Ð ¾f chð °rtð µring Ð °ddð µd Ð µmplð ¾yð µÃ° µs Ð °nd rð µducð µd mð ¾rð °lð µ Ð °midst wð ¾rkð µrs. It is timð µ thð °t Ð µmplð ¾yð µrs Ð °ddrð µss this trouble Ð ¾n Ð ° mð °in cð ¾ncð µrn bð °sis. It is chð °rð °ctð µrisð µd Ð °s Ð °ny mð °lfunctið ¾n Ð ¾f thð µ wð ¾rkð µr tð ¾ rð µpð ¾rt fð ¾r Ð ¾r stð °y Ð °t wð ¾rk Ð °s Ð °rrð °ngð µd, dð µspitð µ Ð ¾f thð µ cð °usð µ. Еmplð ¾yð µÃ° µs mð °y bð µ missing fð ¾r divð µrs ð µ cð °usð µs, Ð µncð ¾mpð °ssing sicknð µss, lð µthð °rgic mind-sð µt, fð °mily crisð µs, tð ¾Ã° ¾ much fð ¾rcð µ Ð °nd tð µnsið ¾n, mð ¾nð ¾tð ¾nð ¾us wð ¾rk, Ð ¾r gð µnð µrð °l dissð °tisfð °ctið ¾n with thð µ wð ¾rk. Sð °lð µs Ð µxpð µrt Ð µxtrð °cts fð ¾r Ð ¾thð µr cð °usð µs, Ð °s in thð µ wð ¾rkplð °cð µ principlð µ, lð ¾ng cð ¾mmutð µ, Ð ° strugglð µd cð ¾nnð µctið ¾n with thð µ supð µrvisð ¾r Ð °nd thð µ nð µÃ° µd Ð ¾f Ð °ffilið °tið ¾n Ð °s Ð ° cð °usð µ fð ¾r nð ¾nð °ttð µndð °ncð µ frð ¾m wð ¾rk. Whð °tð µvð µr thð µ cð °usð µ fð ¾r Ð °bsð µntð µÃ° µism is nð ¾t Ð ° whð ¾lð µsð ¾mð µ pð µrfð ¾rm Ð °nd shð ¾uld tð °kð µ stð µps tð ¾ Ð ¾rgð °nisð µ thð µm cð ¾mpð µtð µntly. Innð ¾cð µnt Ð °bsð µntð µÃ° µism mð µntið ¾ns tð ¾ thð µ cð ¾rrð µspð ¾ndð µncð µ fð ¾r thð µ idð µnticð °l cð °usð µs thð °t Ð °rð µ Ð °ftð µr thð µ cð ¾mmð °nd Ð ¾f Ð µmplð ¾yð µÃ° µs, Ð °s misfð ¾rtunð µs Ð ¾r illnð µssð µs. In such Ð °ttð µnuð °ting cð ¾mpð ¾nð µnts Ð µmplð ¾yð µÃ° µs shð ¾uld nð ¾t bð µ prð ¾sð µcutð µd fð ¾r dð µnying tð ¾ prð ¾cð µÃ° µd tð ¾ wð ¾rk. Thð ¾sð µ tð ¾ blð °mð µ Ð °bsð µntð µÃ° µism, Ð ¾n thð µ Ð ¾thð µr hð °nd, whð µn Ð µmplð ¾yð µÃ° µs missing Ð °t thð µ timð µ whð µn thð µy Ð °rð µ flð °wlð µssly Ð °dð µpt tð ¾ jð ¾in Ð ¾fficð µ. This sort Ð ¾f nð ¾-shð ¾ws Ð °rð µ hð °bituð °lly shð ¾ckð µd fð ¾r him cð °n bð µ Ð ° prð ¾blð µm fð ¾r thð µ Ð °ssð ¾cið °tið ¾n in thð µ lð ¾ng run

Impact of Qwl on Organizational Behaviour Free Essays

REPORT Topic IMPACT OF QUALITY OF WORK-LIFE (QWL) ON ORGANIZATIONAL BEHAVIOR Submitted to Ma’am Mariam Pasha Submitted by Umm-e-Habiba Roll number BBC-09-17 INTRODUCTION Quality of work-life (QWL) is portrayed as an individual’s experience identified with their activity. It might incorporate general classes and various measurements like employment fulfillment, fulfillment with the wages, hours, working condition and condition, work-life (balance among work and family). Today in this period of savage serious condition associations should concentrate on the prosperity of their representatives. We will compose a custom article test on Effect of Qwl on Organizational Behavior or on the other hand any comparable theme just for you Request Now QWL is stressed so representatives could be propelled to work productively towards their given objectives. Worry at work could be diminished, so the representatives feel happy with their occupations and keep up balance between their work and life. Writing REVIEW From the previous 30 years the idea of QWL has been utilized. Numerous issues has been confronted with respect to the definition and conceptualization of QWL. Various models like exchange model (overflow impact), pay model and division model and so forth was utilized to give meaning of QWL (Martel, Dupuis, 2006). Research shows that the meaning of QWL is likewise identified with the meaning of QOL (personal satisfaction). However, another estimating instrument QWLSI (nature of worklife methodical stock) was introduced that permit the members to evaluate QWL and their activities viability in regards to their hierarchical presentation. For estimating QWL another measure was built up that rely upon the fulfillment need and overflow speculations. This measure was created to watch that whether workplace address explicit issues of the worker (Sirgy, Efraty, Siegel, Jinlee, 2001). That requirements incorporate social, financial and family, security, information, feel and realization needs. A theory was additionally drawn from the overflow hypotheses. Both the theory and the new measure was bolstered well. Through nonstop research various strategies was proposed to quantify QWL by weighting fulfillment scores and utilizing calculations. Weighting fulfillment scores is normally utilized scoring technique in the estimation of personal satisfaction. In an investigation SWLS (fulfillment with life scale) was taken as a worldwide measure. The outcomes show that SWLS didn't give better execution (Wu, Yao, 2006). Locke’s hypothesis was additionally remembered for study. The investigation demonstrates that to weight fulfillment scores isn't fundamental and doesn't help improve worldwide measure. It shows same outcome in the fulfillment with the activity and its quality. Nonetheless, in an old research a theoretical model was given that shows the connection between the pQL (saw personal satisfaction) and the hierarchical work. The model shows that the work at occupation could be affected by the evolving work, non-work life, its quality and work space encounters (Rice, Farlin, Hunt, Near, 1985). It likewise shows social and mental point of view of pQL and authoritative work. There were a wide range of contentions that laborer execution and authoritative help are not identified with the worker benefits. In any case, a model was built up that indicated work-life benefits is straightforwardly identified with laborers execution, hierarchical conduct and in a roundabout way to the authoritative help (Lambert, 2000). The outcomes show a positive relationship. Yet, alongside work-life benefits a firm profitability is additionally significant that rely upon the kind of the laborers recruited by the firm. Firm who center around recruiting higher level of ladies and talented specialists show solid relationship with the work-life projects and efficiency and the other way around. Experts have high duty so they request high too. The projects have constructive outcome on profitability. Huge firms are not ready to enlist representatives with high non-work obligations since it diminishes their exhibition on work. Future research should contemplate work-life systems to see well (Konrad, Mangel, 2000). One year after that a test was led which found that whether the characteristic attributes (self-sufficiency, abilities, challenges and so on) or outward qualities (compensations, substantial advantages) influence fulfillment with the QWL. The outcomes demonstrates that so as to improve QWL associations should give more consideration towards extraneous factors when contrasted with the inborn variables (Lewis, Brazil, Krueger, Lohfeld, Tian, 2000). Anyway scarcely any years after the fact, a theorized model was given which shows that salary which is an outward characteristic isn't straightforwardly identified with the QWL under various factors like sexual orientation, status, work fulfillment and love of cash. Pay have either negative effect or no effect on the quality under the given factors, pay and QWL likewise rely upon these factors (Tang, 2007). The factors are additionally legitimately identified with one another. Suggestions Working conditions is a significant piece of the activity so the representatives feel happy with their work. The administration of the association must take activities that helps in improving the QWL and keeps up the harmony between the work and life. The executives must be steady and the nature of the management must be improved with the goal that representatives can without much of a stretch counsel their bosses if there should be an occurrence of any issues at work and the administrators comprehend their needs well. Remaining task at hand must be diminished so as to build effectiveness and fulfillment with work. Extraneous variables incorporate unmistakable advantages which assume a significant job in expanding the persuasive level should likewise be engaged. These days, the administration of the associations confronting the work-life issues which can't be not entirely obvious in light of the fact that they impact the presentation level so amicable strategies and practices must be received and certain family and worker help programs must be started. REFERENCES Alison M. Konrad, R. M. (2000). The effect of work-life programs on firm profitability. Vital Management Journal , 21, 1225-1237. Davis Lewis, K. B. (2001). Outward and natural determinants of QWL. Initiative in wellbeing sciences , 14, 9-15. Dupuis, J. P. (2006). Nature of work-life,theorectical and methodological issues and introduction of another model and estimating instrument. Social Indicators Research , 77, 333-368. J. Lambert, S. (2000). Included benefits:The interface between work-life benefits and hierarchical citizenship conduct. The Academy of Management Journal , 43, 801-815. M. Joseph Sirgy, D. E. (2001). Another proportion of QWL dependent on Need fulfillment and Spillover Theories. Social Indicators Review , 55, 241-302. Robert W. Rice, D. B. (1985). Hierarchical work and the pQL:toward an applied modular. The Academy of Management Review , 10, 296-310. Tang, T. L. (2007). Pay and nature of life:does the adoration for cash have any kind of effect? Diary of Business Ethics , 72, 375-393. Yao, C. H. (2006). Do we have to weight fulfillment scores with significant evaluations in estimating QWL. Social Idicators Research , 78, 305-326. Instructions to refer to Impact of Qwl on Organizational Behavior, Papers

Ghazals, Short Lyrical Poems that Blend Arabic and American Cultures

Ghazals, Short Lyrical Poems that Blend Arabic and American Cultures Likeâ the pantoum, the ghazal emerged in another dialect and has as of late wake up in English regardless of the troubles of specialized interpretation. Ghazals began in eighth century Arabic section, went to the Indian subcontinent with Sufis in the twelfth century, and thrived in the voices of the incomparable Persian spiritualists, Rumi in the thirteenth century and Hafez in the fourteenth century. After Goethe got captivated of the structure, ghazals got mainstream among nineteenth century German artists, just as later ages like the Spanish writer and dramatist Federico Garcã ­a Lorca. Over the most recent 20 years, the ghazal has had its spot among the received graceful structures utilized by numerous contemporary artists writing in English. A ghazal is a short verse sonnet made out of a progression of around 5 to 15 couplets, every one of which stands autonomously all alone as a wonderful idea. The couplets are connected through a rhyme plot built up in the two lines of the main couplet and proceeded in the second line of each after pair of lines. (A few pundits indicate that this rhyme brought through the second line of every couplet should really, in exacting ghazal structure, be a similar consummation word.) The meter isn't carefully decided, however the lines of the couplets must be of equivalent length. Subjects typically are associated with affection and yearning, either sentimental want for a human dearest, or an otherworldly aching for fellowship with a higher force. The end signature couplet of a ghazal frequently incorporates the poet’s name or a mention to it. Ghazals customarily summon all inclusive topics like love, despairing, want and address supernatural inquiries. Indian artists like Ravi Shankar and Begum Akhtar made ghazals famous in the United States during the 1960s. Americans likewise found ghazals through the New Delhi artist Agha Shahid Ali, who mixed Indo-Islamic customs with American-style narrating.

A Survey of Customers and Employees and the Social Aspect of Coffee Shops - Free Essay Example

Chapter 03 The survey of customers and employees and the social aspect of coffee shops Questionnaire related to coffee shop employees Please provide your name, age and residence. à ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦.. Whatà ¢Ã¢â€š ¬Ã¢â€ž ¢s the opening and closing time of the shop? Opening time : à ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦ Closing time : à ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦ Whatà ¢Ã¢â€š ¬Ã¢â€ž ¢s the most busy time period of the shop? à ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦. How do you think your coffee shop mostly differs from other coffee shops? By service By food By the ambience By the price Other à ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦ Are their regular customers visiting your shop? Yes No If so, do they have a seating area where they à ¢Ã¢â€š ¬Ã‹Å"usuallyà ¢Ã¢â€š ¬Ã¢â€ž ¢ seat? Yes No What types of customers usually visit here? (Please classify the type of customers) ex: (put a tick) 0-10% 10-50% 30-50% 50-80% More than 80% Local Or (write the percentage) 0-10% 10-50% 30-50% 50-80% More than 80% Local 75% 0-10% 10-30% 30-50% 50-80% More than 80% Local Foreign Couples Families Teenagers Businessmen Individuals Other groups How long these customers usually stay? About 30 minutes Less than 30 minutes About 1 hour More than 1 hour It depends Other à ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦ What do you think about the price of products you offer in the coffee shop? Ità ¢Ã¢â€š ¬Ã¢â€ž ¢s reasonable Ità ¢Ã¢â€š ¬Ã¢â€ž ¢s too expensive Price could be lower Ità ¢Ã¢â€š ¬Ã¢â€ž ¢s not expensive Other à ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦ Most of these coffee shops are saturated around Colombo, what do you think is the reason for that? Because of the culture Because thereà ¢Ã¢â€š ¬Ã¢â€ž ¢s a higher disposable income in Colombo Because the target à ¢Ã¢â€š ¬Ã‹Å"marketà ¢Ã¢â€š ¬Ã¢â€ž ¢ for coffee shops is Colombo Because in Colombo, ità ¢Ã¢â€š ¬Ã¢â€ž ¢s hard to find a proper private meeting place Other à ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦ à ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦ Questionnaire related to coffee shop customers Please provide your name, age and residence. Ex: Ruwan / 26 / Dehiwala à ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦.. How often do you visit this coffee shop or any other coffee shop? This coffee shop Daily Weekly Once a month Occasionally Other à ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦ How long do you usually stay in a coffee shop? About 30 minutes Less than 30 minutes About 1 hour More than 1 hour It depends Other à ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦ What type of people do you usually accompany with in the coffee shop? Friends Family Girlfriend/ boyfriend Business colleagues No one Other à ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦ From where do you usually take your meal? Coffee shop Restaurant Canteen Home Other Breakfast Lunch Dinner What do you mostly like about this coffee shop? Food beverages Service Free WIFI Ambience Space and privacy Other à ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦ What is your favorite coffee shop? à ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦ Why you like it? It has better service It has really good food I have shared good memories in it It has more space and privacy Other à ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦ What do you think about the price of these products? Expensive Too expensive Not expensive Reasonable Other à ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦ Whatà ¢Ã¢â€š ¬Ã¢â€ž ¢s your general idea about the coffee shop dispersal around Sri Lanka? They should only be limited to Colombo They should disperse to other regions as well Coffee shops already have a fair growth around the country There should be more coffee shops in Colombo Other à ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦ What are the improvements you suggest for coffee shops in general? The standard of food and beverages should be improved There should be more publicity There should be more interior space and parking space The building should have more attention Coffee shops should be adapted to our traditional food and beverages Other à ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦.. Summary of the questionnaire This survey was conducted in the above mentioned (in chapter 2) coffee shops taken as case studies and also by an online questionnaire regarding general ideas that usual coffee shop customers have. The summery of the questionnaire is as follows. Proximity The people (customers) who live in the same areas of a coffee shop seemed to visit them more regularly and regardless of the proximity some customers seem to visit the coffee shop they preferred the most even weekly. Majority of the customers also seemed to be visiting coffee shops occasionally. Behavior of customers Most of the customers in these coffee shops seem to be associating with at least one person and the individuals seemed to be visiting the coffee shop to do some particular work of study or other. In general, the majority of local customers are higher (more than 50%) than foreign customers in these coffee shops. Regular life and coffee shops When considering about the regular pattern of taking m eals, most customers donà ¢Ã¢â€š ¬Ã¢â€ž ¢t always take their breakfast, lunch or dinner at coffee shops. The minority of them has the habit of taking at least (mostly dinner) one meal from the coffee shops more frequently. Services and other facilities Most of the customers suggested that there should be more interior and parking facilities in these coffee shops. Some also claimed that the service and the quality of food should be improved. Personal opinion Regarding the personal opinion about coffee shops dispersal in Sri Lanka, most of the customers showed positive replies towards its further improvement in most other regions as well. As per the price of the products, most of the customers claimed that the price is expensive and the monopoly of the coffee shops should be controlled by its further developments. The social aspect of coffee shops Results from the coding and analysis of the interviews, survey data, and observations resulted in the emergence of six categories regarding the social aspect of the coffee shop. These themes include the opportunity to linger; ownership and territoriality; trust, respect and anonymity; productivity and opportunity to socialize and support. These themes are discussed in detail below. Opportunity to linger One obvious, but key element in the social atmosphere of the coffee shop is the opportunity to linger. Unlike a restaurant where a bill is presented at the end of a meal, once a beverage has been purchased in a coffee shop, the customers are typically welcome to stay as long as they like. The regulars who come in frequently, and linger, influence much of the social climate of the coffee shop. Although much of the motivation for lingering may be influenced by the attitude of the management, friendliness of the staff and patrons, and other social characteristics, there are physical characteristics that contribute to lingering behavior. Comfortable seating, seating that can easily be moved to accommodate conversations or groups, adequate lighting to read and communicate with others, and pleasant ambient conditions including acoustics, music, aroma, and views all contribute to lingering and length of time spent in the coffee shop. Feeling of ownership and territorialize The customers who participated in this study felt a sense of ownership, sometimes even to the point of entitlement, in the coffee shops they frequented. They had strong preferences for their chosen shop, opinions on how the shop should be run. In addition to the sense of ownership, these people also exhibited territorial feelings toward various areas within the coffee shop, such as a favorite seat or place at the bar. One definition of territoriality is à ¢Ã¢â€š ¬Ã…“the relationship between an individual or group and a particular setting that is characterized by a feeling of possessiveness and by attempts to control the appearance and use of spaceà ¢Ã¢â€š ¬Ã‚  (Bower, 1980, p.180). During interviews, it was clarified that most of these customers had a favourite seat. To secure these favorite seats, territorial behavior was exhibited in all of the coffee shop through the use of body language as well as the placement of belongings. Customers marked their territories wit h books, backpacks, and other personal items to let others know they had claimed the seat. Trust, respect and anonymity When a climate of trust is established, people feel welcome and able to be themselves. That could be a motivation for selecting a regular coffee shop for any customer. Another intriguing aspect of the coffee shop is the opportunity for anonymity. The coffee shop is not home or the office, where roles and relationships are clearly established. The coffee shop allows people to start anew or to portray themselves as someone other than who they currently are. Productivity Many patrons responded that the coffee shop is a place they went if they wanted to feel productive. For many students, the coffee shop is an alternative to the library. During an interview with group of students in a private institute, they expressed a strong preference for the coffee shop over the library. They also stated that they have the ability to drink coffee, having group discussions, people-watch, take a break and have a conversation, listen to music, and just avoid what they perceived as a sterile library atmosphere. Mostly for professionals, the coffee shop was a place to meet for business or to get a particular task accomplished. Interviews revealed that working in the coffee shop often allowed these professionals to focus on a specific project without the distractions that would be found at home or the office. The coffee shops were also popular with teens doing homework or talking with friends. Causal conversations with the teens revealed they enjoy drinking coffee because it made them feel grown up, and gave them the opportunity to go somewhere other than a home to get together. They are out of the sight of parents and feel a greater sense of autonomy. Opportunity to socialize and support The underlying concept behind the à ¢Ã¢â€š ¬Ã‹Å"social beings and familiar strangersà ¢Ã¢â€š ¬Ã¢â€ž ¢ is that a personà ¢Ã¢â€š ¬Ã¢â€ž ¢s presence in the coffee shop somehow validates or confirms their existence as a social member of the community. Many customers came to the coffee shops in groups, to meet friends, or spend lengthy time interacting with the staff. For them, the social atmosphere of the coffee shops was very important and they sought out conversation and interaction. For others, there was value in a daily routine that has a social component. Many designers feel responsible, when designing restaurants, bars, or coffee shops, for creating spaces that facilitate social interaction. However, although designing for sociability is important, designers should also note that findings from this study indicated that not all customers in the three coffee shops chose to interact, yet many received the benefits that one would expect from a social experience. For these patro ns, the outing to the coffee shop was more about being in the presence of familiar strangers and mostly being focused on their study or any particular home work. For many people, the coffee shop provides a place with a supportive group of acquaintances that enhances their overall well-being. Part of the social climate of the coffee shop is the support provided by the staff to other staff, the staff to the customers, and the customers to each other. Whether it is the opportunity for friendship formation and conversation, the ability to converse with someone in a similar situation or with a similar interest, or the opportunity to be alone in the company of others, the coffee shop can fill various needs for people. 1

Royal Bank of Canada Case Study - Free Essay Example

Sample details Pages: 8 Words: 2296 Downloads: 8 Date added: 2017/09/13 Category Advertising Essay Did you like this example? The Royal Bank of Canada experienced some fundamental managerial errors in May 2003. It was reported as a major â€Å"glitch† that had been caused by wrong configuration during the installation process. A simple problem had severely affected the lives of millions of people. In this essay I will discuss the security and control problems such as the simultaneous upgrade of both the main and back-up systems. This will lead into the strategies management could have used to prevent these problems happening in the first place and what they can do differently in future. I will also explain how management neglected the public relations side of the issue which had customers questioning the reliability and stability of Royal Bank of Canada ultimately leading to disloyal customers. Finally this essay will argue how well Royal Bank of Canada responded to the computer software issue and what they should have done differently to prevent the problem and ease the situation once it had happened. From the errors and mistakes made from the Royal Bank of Canada, other banks and industries can learn how to avoid them. Don’t waste time! Our writers will create an original "Royal Bank of Canada: Case Study" essay for you Create order One such bank in Australia is St George, in depth I will discuss the risks of malfunction or abuse customers may experience when dealing with the information systems with reference to relevant case studies. The Royal Bank of Canada was founded in 1864, and in just over a century had grown its total assets to over $413 Billion, had 60,000 employees and served 12 million customers. The Royal Bank of Canada set the benchmark in its industry and as you would expect was the first bank in Canada to install computer technology. On Monday, May 31, 2004 Royal Bank of Canada information technology staff made a programming upgrade which was designed to significantly improve the banking software. Unfortunately during the installation process, according to Martin Lippert, Royal Bank of Canada’s vice chairman, the glitch in the banks computer systems â€Å"was most likely caused by a single worker entering ‘a relatively small number’ of incorrect codes during the update. † You may ask, â€Å"Where was the security and control to supervise this critical procedure? This basically caused the system to crash, and to make the situation even worse managerial and control procedures that were intended to make fix the problem only exacerbated it. This caused a domino effect in the build up of work which meant the repairs took longer than expected and Royal Bank of Canada was struggling to make up the lost ground. Stakeholders in the Royal Bank of Canada were furious with the inconvenience and we re demanding answers to their problems. The first question most people asked was, â€Å"why weren’t backup systems used to maintain the flow of business operations while the main systems were down? And, â€Å"When was the problem going to be fixed!? † These issues were generated primarily due to the fact that operational control procedures contained fundamental errors. It’s concerning to discover that the CEO, Gordon Nixon and information technology specialists oversaw two fundamental errors. One, the new software should have been carefully tested before the installation process began – a critical flaw in which the organisation failed to pick up on even though its clearly stated in its policy to do so, and two, the upgrade should not have been simultaneously installed on both the main and backup systems. This would have voided the whole situation because the Royal Bank of Canada would still have had their backup system operating in the event of a malfunction. In defence of Royal Bank of Canada they did manage to fix these problems promptly and announced on the 8th on June 2004 that they had resumed normal business practices. However, Royal Bank of Canada came under heavy criticism for the way in which they handled the public relations. The chaos from within the organisation was made transparent to its customers, this made them feel nervous about the stability and security of their finances. In retrospect, I believe that the Royal Bank of Canada should have handled its public relations differently. It shows a lack of integrity and signs of incompetency when promises are not kept and policies are not adhered to. For example, the Royal Bank of Canada had assured that all systems and accounts would be normalised by Thursday, June 3rd. However, people were still experiencing difficulties with their accounts later in the week. The cumulative effect of its errors was widespread. Hundreds of thousands of other workers around Canada ran into similar delays or difficulties accessing their deposits. These people affected may have responded better to the delays had the main figure (George Nixon) of the Royal Bank of Canada been present to make the announcements. Overall the Royal Bank of Canada dealt with the computer glitch reasonably well. It was fixed quickly and effectively. For most customers it was only a matter of not having their account figures displayed at their fingertips which they were so familiar with, and the minority who did struggle, such as a law firm executive assistant by the name of Andrea Mitchell, was forced to ask her employer for a cash advance to make up for her temporarily lost pay check. Following the announcement that the bank had resumed normal business practices, they began the process of clearing up any banking fee errors, and resolved discrepancies from service charges and overdraft interest. They indicated that all accounts should be reflected accurately in customers following statements. To do this accurately RBC hired Crawford Adjusters Canada as its â€Å"administrator for non-banking related costs and losses in the banks processing disruption. The bank made claim forms available, by phone and on the internet and set a deadline of September 30, 2004 for customers to file claims. RBC handled claims under $100, leaving larger claims to Crawford. In addition RBC issued a formal apology and created a segment on their official website dedicated to detailed explanations of the computer problem which was kept updated throughout their progress. RBC also recruited IBM as a consultant to investigate the causes of the problem and provide guidance on how to avoid such problems with future transitions in technology. These precautionary measures, prompt help, and the simple claims to adjust banking errors went a long way in restoring the faith and loyalty between the bank and its customers. Any bank in the world can look at this case study and take something out of it. From an objective view, one obvious lesson to learn is ‘Don’t cut corners’. The Royal Bank of Canada somehow skipped out one critical procedure in the early stages of the upgrade in technology. There was a policy in place that stated â€Å"test the software before its installed. † How management failed to notice this was a basic error. Here’s one lesson Banks in Australia can implement, â€Å"be pedantic about following policies. † Also when dealing with change within an organisation ALWAYS have a backup plan. In the case of RBC they had no backup plan in the case of a malfunction in the computer systems. There are also procedures where RBC proved its competency and excelled in areas such as the great customer service it provided shortly after the commotion such as the website that was devoted to detailed explanations of the problem and updates on the progress of restoring its records. The bank also made claim forms available, by phone and on the internet for customers who had been affected as a result of the disruption or incurred bank fee errors. All Australian Banks can look at this example and derive various lessons, whether it be new security measures or new public relations strategies, all of these lesson’s can ultimately reduce the risk of one such event reoccurring. In conclusion, I believe the Royal Bank of Canada was able to move forward and learnt a lot from their mistakes. The mistakes were obvious and perhaps done out of indolence. The collapse of the banks computer system was caused by an error in the coding during installation. If the policy was adhered to and security procedures were controlled and supervised this fundamental error could have been negated. In connection to this, from a managerial perspective, the flaw of both systems being simultaneously updated should have raised an alarm. This was the second critical error that contributed to the disruption in banking systems. These simple errors in procedures had huge repercussions that should have been overseen by management. However what was done was done. The Royal Bank of Canada had an escalating task on hand to mend the situation. They had to restore the accounts and repair the trust in their customers. In the immediate aftermath, management and staff in general were confused and somewhat lost as to when the systems would be up and running again. It may have been optimistic or just naive to announce all systems and business would resume as normal within three days of the malfunction. In regards to that, this was the only flaw in providing customers with misleading information. Therefore the Royal Bank of Canada in my opinion handled all other areas of customer service reasonably well and was able to provide its customers with the help they needed. * Find and discuss references to Australian banks dealing with the risks of malfunction or abuse of their customer oriented information systems. ANZ employs various security measures to ensure that your transactions and personal information are protected. However, you as a customer can also play a big part in protecting your banking and personal information by looking out for the following; (â€Å"Internet Fraud Security Threats†) Phishing . Phishing is a scam where hackers fish for your personal details by using hoax emails claiming to be from financial institutions. This method continues to be favored by online thieves. (â€Å"Internet Fraud Security Threats†) Spyware 2. Spyware is a type of software that covertly collects user information while on the Internet. Viruses and Worms 1. An email vir us is the latest type of computer virus. It is transported through email messages and usually replicates by automatically distributing itself out to all contacts on the victims email address book. 2. A worm is similar to a virus. It exploits computers in a network that contain security holes. Once a security hole is found, the worm will attempt to replicate itself from computer to computer. Like viruses, worms can be equally destructive. (â€Å"Internet Fraud Security Threats†) Trojans. 1. Trojan is a destructive program that poses as a harmless application. Unlike viruses, Trojans do not replicate themselves and do not need a host program to attach to. (â€Å"Internet Fraud Security Threats†) ANZ’s goal is to provide its customers with the simplest and most effective banking services possible. The ANZ Fraud Money Back Guarantee means that if you suffer a loss as a result of a fraudulent transaction on your ANZ card, ANZ will credit your account with the amount of the loss provided you: (â€Å"ANZ The ANZ Fraud Squad†). * Didn’t contribute to the loss; and * Have notified ANZ promptly of the fraud. Credit Card Security ANZ credit cards are designed with the latest technology like ANZ Falconâ„ ¢ to help prevent fraud. As youll see below, theres also a wide range of other security measures to help protect your card including micro-chip technology, choice of pen or PIN, Verified by Visa, MasterCard SecureCodeâ„ ¢. â€Å"ANZ The ANZ Fraud Squad†). ANZ Falconâ„ ¢ worldwide credit card security 24/7 If we notice some unusual purchasing activity on your credit card via ANZ Falconâ„ ¢, well contact you to check that everything is in order. (â€Å"ANZ The ANZ Fraud Squad†). Pen or PIN? Authorising your credit card purchase is now a more se cure process with your choice of either a signature or PIN (Personal Identification Number). (â€Å"ANZ The ANZ Fraud Squad†). Security chipped cards Micro-chipped cards make it harder for credit card thieves to fraudulently copy your card. â€Å"ANZ The ANZ Fraud Squad†). Verified by Visa and MasterCard SecureCodeâ„ ¢ If youre shopping online, you can enable your card with these services that require a password and unique message to authorise purchases. With ANZ Falconâ„ ¢ security, Online shopping guarantee, micro-chip technology, choice of pen or PIN, Verified by Visa, MasterCard SecureCodeâ„ ¢ and ANZ CreditCover PLUS insurance, your ANZ credit card provides you with more protection than ever before. Now you can shop with confidence online, over the counter or over the phone. As you can see there are numerous security measures banks now have to carry out due to the increase in fraudulent behaviour. It’s not necessarily people who have become more deceitful it’s just that developing technology makes it so easy for fraud and con artists. This is why banks are always developing new security measures to keep one step ahead. (â€Å"ANZ The ANZ Fraud Squad†). Word Count: 1871 Bibliography 1) ANZ The ANZ Fraud Squad. URL: https://www. anz. com/auxiliary/security-centre/fraud-security-centre/fraud-squad/. ) â€Å"Internet Fraud Security Threats† URL: https://www. anz. com/auxiliary/security-centre/fraud-security-centre/protect-yourself/identifying-fraud/internet-fraud/ 3) â€Å"Royal Bank of Canada’s Software Woes Case Study† URL: https://www. pearsoneducation. nl/Laudon_9/pdf/E%20Case%20h9. pdf 4) Personal Banking Services RBC Royal Bank. URL: https://www. rbcroyalbank. com/personal. html. 5) â€Å"2008, Royal Ba nk Of Canada Annual Report† URL: https://www. rbc. com/investorrelations/pdf/ar_2008_e. pdf 6) Ian Austen, â€Å"Bank Software Woes Leave Many Canadians Without Money,† New York Times, June 7, 2004; 7) â€Å"RBC Admits Human Error, Scam Artists Act,† Ottawa Business Journal, June 10, 2004; 8) Lindsay Bruce, â€Å"RBC Glitch Still Not Ironed Out,† ITWorldCanada. com, June 7, 2004; 9) Chris Conrath, â€Å"Anatomy of a Snafu,† ITWorldCanada. com, June 11, 2004; 10) Paul Waldie, â€Å"RBC Calls in Help,† Globe and Mail, www. theglobeandmail. com , accessed June 19, 2004; 11) Mel Duvall, â€Å"RBC’s Account Imbalance,† Baseline Magazine, July 1, 2004; and CP, â€Å"RBC Still Making Up for Glitch,† London Free Press, www. canoe. ca , accessed June 19, 2004.

Essay on History of Response to Intervention - 784 Words

History of Response to Intervention Response to Intervention (RtI) came about initially in answer to the over-identification of struggling students as special education students. It was developed starting in the late 1970s by numerous researchers seeking a method of identifying learning disabilities that avoids the problems of the discrepancy model. Many educators were concerned that too many students were being identified as having a learning disability, not because they actually had one, â€Å"but because they had not been successful in a general education program† (Prasse, 2010). Many were also concerned that students with a true learning disability were not receiving the help they needed quickly enough. Before RtI, the accepted†¦show more content†¦Indeed, some research indicates that if a child who reads slowly has IQ scores that are above average, that child might receive services under IDEA based on the discrepancy between the IQ scores and the reading ability. On the other hand, another child who also reads slowly but has IQ scores that are average may not receive any services because of the lack of a significant discrepancy. Such approaches to assessment may clearly result in some children who need services not getting them while others who do not need them will receive them† (Pasternack, 2002). Based on the testimony of Dr. Pasternack and others, a statute was added to the 2004 IDEIA requiring school districts to use some form of scientifically based research to guide intervention decisions. RtI was recognized as one option that school districts can use to identify students with learning disabilities. 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Hungarian Dances Essay Example For Students

Hungarian Dances Essay Concert Critique #1The Hungarian Dances are an intriguing group of works by JohannesBrahms. They are characterized by frequent changes in tempo and volume. These pieces are focused on the melodies created when the instruments areplayed together. Each piece also contains more than one melody. Newmelodies, or themes, usually include a change in tempo and a change indynamics within each piece. The volume differences also stand out on thetracks. They usually go from soft to loud almost suddenly. The change wasstartling to me the first time I heard it. Certain instruments are singledout in every section also. In some parts you will hear the polyphony in thepiece come together very nicely. The plagal cadence used throughout the 4tracks gives them a storybook feeling. I can imagine any of these piecesbeing used as score or even background for a song in a just about anyDisney animated movie. The theme-and-variations form that is utilized alsoadds to the feeling. The differences in these pieces, however places themin different movies. Track two sounds like it belongs in a movie such asAnastasia or Cinderella. It sounds like something that I woul d hear at oneof those old-fashioned formal dances. While listening to track three, Icould imagine the seven dwarfs hard at work. Track four almost sounds likeMr. Brahms copied it straight out of Fivel Goes West. I could think of anymovie other than Fantasia for track 1 though. Overall, these pieces wereenjoyable to me because they painted that picture in my mind. I could seethe action being played out in my head while listening to the HungarianDances. Bolero by Maurice Ravel is a very long piece. It is not mind-numbingeven though it is very repetitive. Ravel prevents this work from becomingboring by changing the pitch or increasing the volume of the piece forevery couple of times the beat repeats itself. The fact that the beat isnot boring to begin with, also helped to hold my attention. This piecepaints a picture in mind. In fact, it almost directs an entire scene fromany war movie. When the piece starts off very quiet, it is almost like thecalm before the storm when soldiers are preparing for battle. As the piecegets louder the troops are marching forward until at the end when theyfinally make to the war zone. I did not like, however, how the piece endedso suddenly. It was like the battle and began and ended with one shot. Itleft me wanting more. Other than the fact that this track ended too soon, Ienjoyed everything leading up to the end. The two tracks by Claude Debussy have an overwhelming sense ofurgency to them. The tempo of these tracks is what creates that feeling. The crescendos in these tracks, coupled with the loudness of them, are themain ingredients in the urgent feeling that is given off. The frequentchanges in melody are sudden and often confusing. It is sometimes hard forme to catch what is going on in the pieces. I did not enjoy these piecesvery much. Track number eight and tracks eleven through fifteen were pianotracks with faster tempos. The melody was quick, much like the Debussytracks, but it just sounded much better on the piano. The faster notesflowed instead of jumping around. The song texture comes togetherbeautifully on these tracks. I could not find a story in these pieces, butI enjoyed them simply for their sonic value. Track fourteen was a slowerthan the others, but it was not slow to the point where it lulled me tosleep like tracks nine, and ten. These tracks were so slow to the pointwhere I was just waiting for them to end. .u6268fc5ffa37f80fa6d12237e956bc57 , .u6268fc5ffa37f80fa6d12237e956bc57 .postImageUrl , .u6268fc5ffa37f80fa6d12237e956bc57 .centered-text-area { min-height: 80px; position: relative; } .u6268fc5ffa37f80fa6d12237e956bc57 , .u6268fc5ffa37f80fa6d12237e956bc57:hover , .u6268fc5ffa37f80fa6d12237e956bc57:visited , .u6268fc5ffa37f80fa6d12237e956bc57:active { border:0!important; } .u6268fc5ffa37f80fa6d12237e956bc57 .clearfix:after { content: ""; display: table; clear: both; } .u6268fc5ffa37f80fa6d12237e956bc57 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u6268fc5ffa37f80fa6d12237e956bc57:active , .u6268fc5ffa37f80fa6d12237e956bc57:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u6268fc5ffa37f80fa6d12237e956bc57 .centered-text-area { width: 100%; position: relative ; } .u6268fc5ffa37f80fa6d12237e956bc57 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u6268fc5ffa37f80fa6d12237e956bc57 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u6268fc5ffa37f80fa6d12237e956bc57 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u6268fc5ffa37f80fa6d12237e956bc57:hover .ctaButton { background-color: #34495E!important; } .u6268fc5ffa37f80fa6d12237e956bc57 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u6268fc5ffa37f80fa6d12237e956bc57 .u6268fc5ffa37f80fa6d12237e956bc57-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u6268fc5ffa37f80fa6d12237e956bc57:after { content: ""; display: block; clear: both; } READ: Rodgers And Hammerstein EssayTrack sixteen was also slow but it was somehow different from theothers. The changes in pitch and melody kept me interested. The crescendoin the middle of the piece is what caught my attention. When I firstlistened to it, I thought it was just like the other tedious piano pieces. That crescendo gave the piece and entire storyline. It had a beginning, ithad rising action, a climax, closing action, and a conclusion. I enjoyedthe piece. I dont have a very good background in this kind of music, but frommy standpoint, this CD was pretty good. When I listen to rap or rhythm andblues music, I judge albums by if I enjoy listening to every song or not. Even if I do not enjoy listening to a song, I will listen to it anyway tofind out what the lyrics are. I enjoyed twelve out of sixteen tracks onthis CD. That is a good ratio in my book. If was an avid listener toorchestra and piano music, I would spend my money on this collection ofworks.