Online Inquiry Essay

IntroductionResorts argon places used for slackation or recreation, commiting visitors for holidays or vacations. They contain swimming pools where people lavatory relax and enjoy together with their families and friends. Most of the drop off today includes board for overnight accommodation. Before, fall behinds consist of only cottage, a room with a bed has largely been replaced by rooms with modern facilities, including en-suite bathrooms and air conditioning or climate control, function hall for events, spa and an in-house restaurant. The cost and quality of hotel & resorts are usually indicative of the regorge and type of services available.Due to the enormous accession in tourism mankindwide during the last decades of the 20th century, standards especially those of smaller establishments have improve considerably.Today, many a(prenominal) systems have used an automation process like using online ready reckoner system, due to the efficiency and accuracy. Online Inquiry and Resort booking constitution is a dealings processing system that has more advantages rather than a manual Resort Reservation.Prior to the Internet, travelers could write, call the resorts telephone directly, or use a travel agent to sterilise a stockpile. Nowadays, resorts have their own website where anyone can view in pathation on prices and deals. Today, most of the Resorts propose goods and services using online computer system. It back ups to perform task in an effortless way with less time consumed and enhance the operating efficiency, improve the service experience as well as provide a means to access markets on a global basis.Background of the StudyRhosean Garden Resort is owned by Mr. Jhun and started on . It is delimitate(p) at Baliti-Panipuan Road, City of San Fernando, Pampanga with a total lot area of ________. Currently, apart from the streamers that are posted on the roads, the resort uses the Facebook account for its advertisement and selling purposes. The resort uses manual style of transacting business with its customers. It uses the manual process in reserving and logging in names of customers. People who plan to murder a reservation should make a telephone call to its number posted in their streamers or in their Facebook account.With the rapid growth of guests inquiring for about __ to __ persons a day positive the walk in customers, the direction somehow is experiencing insufficiency and inadequate manpower sources. This situation, prompted the researcher to propose as Online Inquiry & Reservation System so that the implicated parties would be informed. Its establishment with an online system support is a neat help to the customers especially nowadays we are living in a modern world with technology makes our world spryer and easier.Most often, the management encountered several problems in reservation like phone calls misunderstanding conflicts regarding the availability of rooms, the guest reserves a room personally w ithout knowing that the rooms are fully booked. Waste of time for the customers and they have to find other resort when the rooms are fully booked.In relation to this, the researcher leaded decided to pay back a system that ordain simplify the task of traditional booking. The proposed system will provide users an easy to use interface that improves the people in utilizing the web today.Online Inquiry and Reservation System aims to develop an official webpage system that will help the management to post and retrieve information easily and accurately. Increasingly potential customers are looking for relaxation and accommodations thus oftenly searching online. Gone are the days when customers had to hope on resort brochures when planning a holiday vacation. With the support of the online system, the customers can easily search out the availability of the resort.Statement of the ProblemThe proposed system deals with the problems by the management as well as the guests. The study is divided into general problem and specific problems.1.2.1 General ProblemThe main problem that the researcher essay to find is how to develop an Online Inquiry and Reservation System of Rhoseane Garden Resort?1.2.2 Specific ProblemsListed below are the specific problems extracted by the researcher in the drift of his study.1.2.2.1 Conflicts regarding room availability.Instance when customer personally reserves a room without inquiry or knowing that the rooms or cottages are fully booked.1.2.2.2 shout call misunderstanding.The management finds it hard to have a clear conversation with the customer over the telephone with regards to the needed information for his/her reservation or inquiry.1.2.2.3 restrain photo of the resort marketabilitySince the resort only uses some brochures tarpaulins as for advertisement, its popularity is restricted to only to those who see and receive the advertisement ads.1.2.2.4 Difficulty in searching and retrieving of files.manually searching and retr ieving of files or get downs of reservation from logbooks.RationaleTechnology changes everything today. From the way we live and from the way we do things. Websites and Online Marketing and Advertisement are the key to attract more customers. Old ways to make a reservation in a resort is to personally go to the resort and make a reservation which nowadays is not very efficient.A Online Reservation System with 3D mapping for Rhosean Garden Resort will be developed in order to improve and modernize their old manual reservation system. Like any other resort using online reservation to help the customer make reservation faster this will help to make faster and more accurate reservation for the customer.1.3 Objectives of the StudyBased on the aforementioned problems, the researcher suppose objectives so as to answer the said problems. The objectives are divided into the general objective and the specific objectives.1.3.1 General ObjectivesThis study intends to develop an Online Inquiry & Reservation System for Rhosean Garden Resort that will help the management and the customers.1.3.2 Specific ObjectivesThe specific problems will be given solution through the following specific objectives1.3.2.1 To develop a system that will avoid conflicts in room reservation.A system that shows the current room reservation in order to monitor the rooms that are already reserved and if the resort is fully booked.1.3.2.2 To develop a system that will provide an alternative way of having reservation which is through online.This will lessen the number of reservation calls thus also preventing misunderstanding in conversation.1.3.2.3 Increase the marketability of the resort by developing a website.The website will widen resorts market and can be accessed by anyone surfing the net.1.3.2.4 To develop a system the will provide a database of all the room reservations.Provides an easy way of searching reserved rooms and retrieving of previous records of reservation.Scope and Delimitation The scope covers everything that the proposed system will be able to do in contrary, the limitations set the shortcomings that the system is not capable of doing.1.4.1 ScopeReservation by the customer is available online by signing up the membership form first before he/she can have a reservation. guest can also make a reservation through phone or by walk-in. Customer can also reschedule his reservation1.4.2 DelimitationRhosean Reservation System is designed to manage all types of Room. Cottege, Villa, etc bookings, made directly by guests .Its powerful reservation, marketing & merchandising features give you the ability to control dynamic room, The reservation system will allow you to dynamically control all of your reservation without the need for an high-ticket(prenominal) web designer.1.5 Significance of the StudyWe want to know the reasons of hotel & resort in using manual reservation and conduct a study towards the topic because we tag some of the hotel & resort still use manual reservation. The study will emphasize the effects of using manual reservation and how an online computerized1.5.1 EconomicThe economy are the customer, the significance of our study is that customer can efficiently and easily make reservation thus helping the resort make more income and help the economy.1.5.2 educationalOur Study will help us learn more about making database for any client. Widening our knowledge in programming language to help us in future projects.1.5.3 TechnologicalIt will help the resort overcome its manual reservation system to a online system that will increase the efficiency and lessen the errors and misunderstanding of customers making reservation.1.5.4 SocialSignificance if we will help Make the resort more widely known to the public. More expo accredited means more income more customers.1.6 Definiton of TermsMarketing Exposure is the process of communicating the value of a product or service to customersMarketability is a form of marketing and use d to encourage or persuade an audience (viewers, readers or listeners sometimes a specific group) to continue or take some unfermented action.Website is a set of related web pages containing content such as text,images, video, audio, etc., accessible via a network such as the Internet or a private local area network through an Internet address known as a Uniform Resource Locator.Database is a structured charm of data. The data is typically organized to model relevant aspects of reality (for example, the availability of rooms in hotels), in a way that supports processes requiring this information (for example, finding a hotel with vacancies).Reservation an arrangement to secure accommodations at a restaurant or hotel, on a boat, or plane, etc.Chapter 2REVIEW OF RELATED lit & STUDIES2.1 Local Literature2.2 Local Studies2.3 Foreign Literature2.4 Foreign StudiesAn article posted on www.rezdy.com says that youre one step ahead of the game, tipping the scales in your party favour wh en prospects research and compare your capabilities against your competitors.Of course, the presence of an online reservation system itself is not enough to make or break the customer flow. You still need to make sure the other aspects of your site (like imagery, for example) are in the best shape to minimize the amount of visitors that bounce off it.According to an article review about Online Reservation by Peter S. Murray. The system helps speed up cash flow. The old barrier in the way of online pay systems was trust, but this is no longer an issue. The jeopardize of credit card fraud or scam is extremely low for online payment gateways. The online reservation system you choose should have an SSL certificate on its payment page to ensure users that you are legitimate.Online reservation systems speed up your cash flow just by being there. Theres less neat outlay on your end because you dont have to hire staff to manage customers or pay rent for a physical space. Also, at one ti me customers book through it, money goes straight into your account no lag time here.Theyre also more accurate than you probably are when it comes to numeric calculations. You can set up coupon codes and discount offers without triple-checking whether you got the maths right.A review article made by Dianne J. Harrison for online reservation. It says its convenient and fast for you and your customer. Location is not an issue, and neither is time. The virtual set-up means you wont need to wake up at unholy hours to take resrvatation calls from potential clients midway around the world. While you dream of being the best damn resort there is, people are going through the process of finding your site, look for through its content, and making a reservation.Travellers veer towards tour and activity sites that support online reservation because not only is it easy, but they usually find some great discount deals, too. They can read up on your business, look at your options, and finally m ake a reservation without being hassled by a pushful sales representative.A study made by Carlton K. Sullivan says it can give the business a precise head count By using an online reservation system, owners can have a precise running head count of reservations. Precise head counts can circumvent the problem of underbooking to avoid disappointing customers, or overbooking to make sure a sufficient number of actual transactions go through. The system can also be set up to record unique visits to the website to help the owners collect information on how well the site is working to attract customers.An article called Making Your Business A Hit by Dale C. Coleman By introducing this online reservation system, you simply increase your efficiency in providing quick and accurate confirmation to your guests. There is no more waiting time You can also eliminate the problems of time-difference and minimize the human errors by giving wrong information with email confirmation. this is an excell ent way to manage your customer and to gain high yield.